Accepted methods
HNS accepts ACH and wire transfers from business accounts only. The paying business must match the approved buyer. We do not accept individual payments, card payments or payment through a website checkout.
Invoice and full payment
After we acknowledge your emailed order, we issue a pro forma invoice with the agreed products, quantities and charges. Freight and any marketplace preparation charges are quoted before payment. Payment of 100% of the invoice is required before processing starts. Verify all invoice details before sending funds.
Payment instructions
Use the payment instructions supplied directly by HNS for your invoice. If instructions appear to change or a message seems unusual, verify them with HNS using our published phone number before transferring money. Do not submit bank account details through the website forms.
Processing and cancellation
Standard processing takes 5–7 business days after funds arrive. Product-specific lead times may differ and are stated in the wholesale sheet. Orders are non-cancellable once payment is received and processing begins. Carrier transit time is additional.
Unavailable items
If we receive payment but cannot supply purchased goods, we refund the amount paid for the unavailable goods. Otherwise, all sales are final, subject to applicable law and our Return & Refund Policy.
Questions? Contact HNS Distributors.