THE DETAILS, EXPLAINED

Know before you order.

Answers about wholesale access, pricing, payments, shipping and marketplace responsibilities.

Access

Who can buy from HNS?

Registered businesses with an EIN, including LLCs and corporations. We work with Amazon, Walmart, eBay and other marketplace sellers, as well as retailers. Both new and established businesses may apply. A resale certificate is optional.

How do I get wholesale pricing?

Apply through Wholesale Access. We usually review applications within 1–2 business days. Approved buyers receive our wholesale sheet with pricing, availability and SKU minimums. There is no website login or online checkout.

Ordering

Is there a minimum order value?

There is no overall minimum order value. Minimum quantities apply to individual SKUs and are listed in the wholesale sheet.

How do I place an order?

Email info@hnsdistributors.com with product names, SKUs, relevant details and quantities. We acknowledge your order and issue a pro forma invoice to confirm it. Processing starts after receipt of full payment.

Products

Are all products new?

No. Inventory can include new, used, overstock, remaining stock, liquidation merchandise and general stock. Review the applicable sheet or invoice for condition, known defects and any stated warranty before paying. We supply branded and unbranded merchandise, but not private label.

Do you guarantee marketplace approval or ungating?

No. We do not guarantee Amazon ungating, brand approval, listing eligibility or acceptance by any marketplace. Buyers must check platform requirements and selling eligibility before purchasing.

Payments

Which payments do you accept?

ACH and wire transfers from business accounts only. The paying business must match the approved buyer. We require 100% payment before processing and do not accept individual payments.

Do you accept returns or offer refunds?

All sales are final. We do not accept ordinary returns or provide refunds for change of mind, unsold inventory or marketplace decisions. If we receive payment but cannot supply purchased goods, we refund the amount paid for the unavailable goods. Non-excludable legal rights remain unaffected.

Shipping

How long does processing take?

Standard processing is 5–7 business days after receipt of full payment. Product-specific lead times are listed in the wholesale sheet. Processing does not include carrier transit time.

Where do you ship, and who pays freight?

We ship within the USA using FedEx, UPS and USPS. Buyers pay shipping. Freight is quoted per order based on weight, dimensions, destination and service level, and appears on the invoice before payment. Transit risk passes to the buyer when goods are handed to the carrier, subject to applicable law.

Can you ship to Amazon or Walmart warehouses?

Yes. Marketplace warehouse shipping and product-specific preparation are available at an additional charge quoted before payment. Buyers provide the required labels and shipment instructions. We do not provide a general fulfillment service.

Who handles transit damage, loss or shortages?

Inspect delivery before signing and note visible damage or shortages on the delivery receipt. HNS does not file or manage carrier claims, or provide refunds, replacements or credits for damage, loss or shortages occurring in transit after carrier handoff, subject to applicable law. Any direct carrier recourse follows the carrier’s terms and deadlines.

Still have a question? Talk to our team.

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down to business.

Apply for access to current wholesale pricing,
availability and SKU minimums.

Apply for Wholesale Access